Shipping Policy

ORDER PROCESSING:

Please allow 1 business days to process your order. Expect an email within 2 business days to let you know your order is on the way!. If the orders are placed during weekends we aim to process them by next working day and will be shipped accordingly.

FLAT RATE SHIPPING:

Orders are generally shipped for FREE within 2 - 4 business days of processing order using Royal Mail [ standard is 2 – 4 business days]. Flat rate shipping fee of 2.99 GBP is applicable for express deliveries selected during checkout, where orders are usually shipped within 1 – 3 business days of processing order. We do not ship outside of United Kingdom at this time.

SHIPPING RATES AND ESTIMATES:

Calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.

REFUNDS,, RETURNS AND EXCHANGES:

We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount for the approved returns.

In the event that your order arrives damaged in any way, please email or request a return us as soon as possible at info@mobile365.co.uk with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

Please refer to our Return and refund policy here https://mobile365.co.uk/pages/returns

If you have any further questions, please don't hesitate to contact us at info@mobile365.co.uk.